How To Use Google Hangouts at Work

June 16, 2014 | Posted by: Meghan Donovan

Whether your organization has two people or 200,000, it should be easy to communicate and get stuff done together. In May, Hangouts launched as a unified way for people to communicate by voice, video or text across devices. Following the introduction of the new look full-screen video chat last month, today we're rolling out some new Hangouts features specifically for Google Apps customers. With the addition of support for the Global Address List, it'll now be easier to quickly find and chat with your colleagues. The conversations you've recently had will still sit at the top of your Hangouts list, but start typing the name of anybody in your organization and auto-complete will help you find who you’re looking for. New settings also give admins the ability to customize which Hangouts features are available to which employees. Admins can now choose to limit Hangout chat messages to being internal-only, set chat history to off by default and decide whether users within the domain can contact each other without sending or accepting formal invitations first. Video and audio chat can also be turned off across the organization. Finally, the Google Apps support team will now provide the same level of help for Hangouts as they do for Google Talk, including 24/7 phone support. Posted by Cloud Chick at 8:45 AM