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Customer Relationship Management (CRM) software helps sales teams in many aspects of their day-to-day business. From organizing contacts, to managing leads and opportunities, a good CRM will make you better at your job. Expensive CRMs offer amazing functionality, but for those who want an effective solution that doesn't break the bank, using a DIY Google Sheets CRM is a great and easy alternative. Today I'll walk you through the basics of setting up your own CRM in Google Sheets.

In these unprecedented and uncertain times, it's tougher than ever before for small businesses. Having the right software and tools to help you adapt, manage workflow, and drive business growth is vital. These 15 essential tools can cover your small business software needs as we all work to emerge stronger on the other side of the global pandemic.

The functionality of Google Docs is well documented, and its ability to improve productivity and collaboration with its real-time editing tools is better than anything else that's available on the market. But to truly unlock the efficiency of Google's word processing app,  you'll want to become familiar with the keyboard shortcuts that will help you work faster, and with more accuracy. In this article we share the most helpful Google Docs keyboard shortcuts for PC and Mac users.

With the break-neck advancements of technology in the digital age, remote video conferencing is perhaps one of the most important tools that has been developed, refined, and distributed en-masse. And the COVID-19 Pandemic has highlighted just how vital video conferencing is in our personal lives and within our business community. Today, I'll compare Google Meet to Zoom to help you decide which is the best video conferencing app for you personally or professionally.

Nothing is more frustrating than losing your work. And while many users fear that changes to a Google Doc are permanent, the opposite is true! Today I'll show you how to use Google Docs Edit History (Version History) to view and restore previous versions of your Google Docs and Google Sheets files.

It's probably safe to say all CEOs and business owners strive for the highest level of success when it comes to growing their brand and developing a lucrative business. Effective internal communication tools and systems increase the probability of reaching this goal. Today I'll explore some of the best methods and employee communication tools which can support and empower employees in your workforce.

Google Voice and Grasshopper are similar VoIP services in terms of what they offer businesses large and small, but Google Voice and Grasshopper differ in terms of their pricing, features, and the level of support businesses can expect when problems arise. These are important differences to understand when choosing a VoIP partner for your company, and today I'll compare Grasshopper to Google Voice to help you make an informed choice.

Business executives often have a misguided notion that external communication (sales, customer relations) are the driving force that makes a business successful. While companies do need to excel at external communication, the backbone of every successful business lies in its internal communication. Today I'll share 4 reasons internal communications are vital to business growth, and explore some tips and tools to help your small business improve communication within your team.

Anyone in business or education can tell you that remote meetings and classrooms are a technological marvel ... when they function correctly. When the COVID-19 pandemic brought the world to a screeching halt in March of 2020, businesses and schools rebounded by embracing remote meetings and remote learning. Zoom, one of the popular video conferencing solutions, has been plagued by security issues and concerns. In this article we'll summarize the most common Zoom security issues, and provide tips to avoid them and keep your business and data safe.

There was a time when Word Art was one of the hottest design tasks computers were asked to perform (we've come a long way). While today's advanced design software has made the practice of creating and adding Word Art within documents feel dated to many users, it's easy to insert Word Art in Google Docs if you want to. In today's article I'll explain how to do that step-by-step.