Partner with Suitebriar

Get the Support Your Business Needs

Transfer your G Suite licenses to Suitebriar and get the support your business needs. As a Google Cloud Premier Partner, our certified support specialists are available via phone & email to resolve your issues promptly. Our Customer Success Managers are also available to ensure your employees leverage the full suite of Google tools to work more efficiently. We're the trusted support partner of industry leaders such as Reddit and CENTURY 21 Canada. Learn about our free transfer workshops below! 

Reddit  

The Suitebriar Difference

Maximize Your Investment in Google Cloud

Hundreds Of Clients Supported
Proven Track Record
Issue Escalation Directly to Google
White-glove Support
Expert Technical Resource
Expert Technical Resource

Speak with a Google Cloud solutions expert

Advantages of Transferring Your Licenses to Suitebriar

  • Free Educational Workshops - Suitebriar offers free educational workshops specifically for new transfer clients to ensure they are positioned for success. Clients can select which educational track would be most valuable to their business and employees. 

Example 1: Productivity & Collaboration

Transferring clients selecting this track will receive a Google Drive educational webinar, a Hangouts educational webinar as well as a G Suite Productivity Report to learn how they can use G Suite tools to work more efficiently and get more accomplished as a team.

Example 2: Security Assessment

Clients electing to focus on security will receive a full environment audit including a review of SPF, DMARC and DKIM. Suitebriar will implement 2-factor authentification as well as educate your staff on its importance.

  • Dedicated Customer Success Manager - Your Customer Service Manger (CSM) will schedule and facilitate monthly Customer Success checkpoints, quarterly service reviews, develop and update your Customer Success Service roadmap and track goals accordingly. After assessing your current G Suite environment, your CSM will develop a technology road map to ensure you business is leveraging the newest technology, features and updates to be successful.​
  • White-glove Google Cloud Support - Our certified support representatives are available 24/7 via email and phone to solve technical issues within G Suite in accordance with our SLA response times. We offer break-fix support and will escalate priority issues accordingly. Suitebriar recently received a stellar Support Service review from Google which means our team is skilled at solving the majority of our customer issues without having to escalate them to Google for resolution.

"Kudos to Suitebriar's support team members for reaching an amazing Solvable Ratio!"
~Support Experience Manager, Google - May 2018.

  • Priority Issue Escalation - As a Premier Partner, we have a priority channel to Google support resources to escalate issues that may require additional attention.
  • Transformation Lab - The Transformation Lab consists of a Discovery Session which is an opportunity to change the way you work by examining current processes and highlighting opportunities for positive change. Participants will be challenged to leverage G Suite solutions to improve existing workflows. For instance, a workflow that is currently performed using paper forms could be transitioned to Google Forms.
  • Change Management & Training - Ensure your employees are educated, supported and prepared to fully leverage new technology tools. Suitebriar offer G Suite Change Management & Training as well as ongoing trainings such as new feature classes to ensure that your staff is making the most of the newest updates and Security Trainings to ensure your staff understands the potential threats to security, they impact they could have on business and how to avoid security breaches. Visit our Change Management & Training page to learn more.
  • Systems Integrations - As your company grows and changes, you recognize the need for continual, high-quality IT infrastructure and support. As technology progresses, hardware and software have to be updated, and your employees will need education and support for the new equipment and tools.
  • Custom Development - Our Development & Support team can assist with a host of development options including web app design, scripting & automation, App Engine development and much more! Visit our Development page to learn more.